OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
32 ratings and 25 comments received in the last 90 days.
11 April 2025
The booking process is a breeze.
08 April 2025
My car was done very efficiently , I was kept informed all the way and you always get a lovely courtesy car to drive around in
08 April 2025
Feedback on service good. Really helpful having car collected and returned. Payment method messy when bank has to send confirmation code resulting in interruption of payment window.
06 April 2025
Was kept informed at all times of work needed and was completed quickly. Again Charlie Ross very efficient, knowledgeable and polite.
02 April 2025
The branch accepted additional fault on driver door central locking in the and covered it outside the 60 day warranty. That was customer centric and makes arnold clark a reliable brand to buy cars. I already own 1 other and this is my 4th in 12 years
02 April 2025
Fine on time and friendly communication
29 March 2025
Exactly as I said everyone was welcoming and helpful and completed what was required and went above and beyond down to hoovering my car which I struggle with as I have problems with my back thank you
26 March 2025
Everything was easy & friendly
23 March 2025
Service advisors were really friendly and kept me constantly updated
14 April 2025
The above tells the story